Cancellation & Refund Policy

Effective Date on 17-03-2026 & Last updated on 17-03-2026

1. Introduction

This Refund and Cancellation Policy (“Policy”) governs all payments made to Workonits (“Company”, “we”, “us”, or “our”) for any products, services, subscriptions, or digital offerings provided through our website, mobile application, or any other platform.

2. Scope of Services

This Policy applies to all offerings, including but not limited to:

3. Cancellation Policy

3.1 User-Initiated Cancellations

Customers may request cancellation by contacting us at "info@workonits.co.in" mail. Cancellation requests must include:
  • Order ID / Transaction ID
  • Registered email ID
  • Reason for cancellation

    • 3.2 Cancellation Timelines

    Before Service Activation:
  • Full cancellation allowed.
    • After Service Activation but Before Completion:
  • Cancellation may be allowed subject to applicable charges.
    • After Service Completion:
  • Cancellation is not permitted.

    • 3.3 Subscription Cancellations

    Subscriptions can be cancelled anytime. Cancellation will take effect at the end of the current billing cycle. No partial refunds for unused subscription periods unless stated otherwise.

    4. Refund Policy

    4.1 Eligibility for Refund

    Refunds may be processed under the following circumstances:
  • Duplicate payment
  • Payment made but service not delivered
  • Service failure due to technical issues attributable to us
  • Cancellation within the eligible cancellation period

    • 4.2 Non-Refundable Cases

    Refunds will not be provided in the following situations:
  • Change of mind after purchase
  • Partial usage of services
  • Failure to provide required information for service delivery
  • Delays caused by user or third-party dependencies
  • Completed services
  • Promotional or discounted services (unless explicitly stated)

    • 5. Refund Process

    5.1 How to Request a Refund

    To initiate a refund request, users must: Provide:
  • Transaction ID
  • Payment proof
  • Reason for refund request

    • 5.2 Refund Approval

    All refund requests are reviewed within 5–30 business days.

    We reserve the right to approve or reject requests based on investigation.

    5.3 Refund Method

    Refunds will be processed to the original payment method. In case of payment gateway limitations, refunds may be processed via bank transfer.

    5.4 Refund Timelines

    Approved refunds will be processed within 7–10 business days. It may take an additional 5–7 business days for the amount to reflect, depending on the payment provider or bank.

    6. Processing Fees

    Payment gateway charges, taxes, or platform fees may be non-refundable. In certain cases, a cancellation or processing fee may be deducted.

    7. Chargebacks & Disputes

    Users are encouraged to contact us before initiating a chargeback. Any chargeback initiated without prior communication may result in:
  • Suspension of account
  • Permanent restriction from services

    • 8. Failed Transactions

    If a payment is deducted but the service is not confirmed:

    9. Changes to Policy

    We reserve the right to modify this Policy at any time. Updates will be posted on our website with a revised “Last Updated” date.

    10. Contact Information

    For any questions or concerns regarding cancellations or refunds, please contact:

    11. Legal Disclaimer

    This Policy is governed by the laws of India. Any disputes arising shall be subject to the jurisdiction of courts located in [Berhampore,WB].